Frequently asked questions
when will I get my order?
Within Singapore, you will receive your orders within 3-5 working days. Please always provide an email when ordering for a confirmation. For overseas, the duration will vary based on distance.
where do you ship from?
We ship from our warehouse in Ang Mo Kio, Singapore.
what is your exchange policy?
We do one-to-one replacement for manufacturer defects of products with photo proof within 3 days of receiving the product, so you can be guaranteed of our quality.
where are your products manufactured?
We manufacture across Asia in Singapore, Malaysia and China, based on the expertise and quality assurance of each factory.
how much does shipping cost?
Within Singapore, delivery is free with $25 spent and $3.90 otherwise. Affordable rates to ship across Asia and the world.